Our Commitment to Your Absolute Privacy
At Astra Abortion Clinic, privacy is not just a policy — it is the cornerstone of our healthcare service. We understand that reproductive medical decisions demand total discretion. This Privacy Policy details how we protect your personal and medical information under the Protection of Personal Information Act (POPIA) and international medical confidentiality standards.
Information We Collect and Why
We only collect information strictly required to provide safe, effective clinical care and delivery logistics:
- Clinical Health Data: Information regarding your estimated gestational age, medical history, allergies, and symptoms to ensure medication safety.
- Contact & Delivery Information: Your chosen contact number and delivery address so our couriers can hand over your parcel securely.
- Consultation Communications: Encrypted records of WhatsApp or virtual doctor consultations, retained only as required by clinical ethics guidelines.
Strict Data Protection Standards
We never sell, rent, commercialize, or disclose your personal details to any third-party advertisers, insurance providers, or external entities. Access to your clinical intake is strictly restricted to the healthcare professionals assigned to your care.
Discreet Parcel Guarantee
We guarantee 100% plain, unmarked packaging. There are no clinic names, logos, or medical markings on the package exterior. The courier driver has zero knowledge of the contents, and parcels can be delivered to your home, workplace, or a secure local collection point (PostNet / Paxi / Courier locker).